What soft skills should you include in your resume? (2024)

Last updated on Feb 28, 2024

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1

What are soft skills?

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Why do soft skills matter?

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How to identify your soft skills?

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How to include soft skills in your resume?

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How to balance hard skills and soft skills in your resume?

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Here’s what else to consider

You probably know that your resume should highlight your hard skills, such as your technical abilities, certifications, or degrees. But what about your soft skills? These are the interpersonal, communication, and emotional skills that help you work well with others, adapt to changes, and solve problems. In this article, you'll learn what soft skills are, why they matter, and how to include them in your resume.

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  • What soft skills should you include in your resume? (3) What soft skills should you include in your resume? (4) 19

  • Mark Mohammadpour, APR, Fellow PRSA Culture of Well-being builder and Founder, Chasing the Sun. Leadership and employee well-being keynote speaker…

    What soft skills should you include in your resume? (6) What soft skills should you include in your resume? (7) What soft skills should you include in your resume? (8) 17

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What soft skills should you include in your resume? (11) What soft skills should you include in your resume? (12) What soft skills should you include in your resume? (13)

1 What are soft skills?

Soft skills are the non-technical skills that relate to your personality, attitude, and behavior. They are often learned through experience, feedback, and self-reflection. Some examples of soft skills are teamwork, leadership, creativity, communication, and emotional intelligence. Soft skills are important because they show your potential employers how you can fit in their culture, collaborate with others, and handle challenges.

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  • Ken Jacobs, PCC, CPC, ELI-MP Certified Executive Coach To PR, Communications, Advertising, and Marketing Leaders; Consultant and Trainer to PR and Communications Agencies

    We need to stop calling them "Soft Skills." They are essential leadership skills that can have an enormous impact on our teams and on our organizations.

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  • Todd Nielsen, CWDP Advancing workforce development one opportunity at a time.

    I have found it more appropriate to use transferrable skills or transferable abilities. By using soft/hard skills, there is an appearance that the knowledge gained cannot be used at other employers or in different industries. Given the changes in how jobs look specifically in the last few years, showing agility is way more valuable than a skill that is inaccurately defined.

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2 Why do soft skills matter?

Soft skills matter because they can make a difference in your performance, productivity, and satisfaction at work. According to a study by LinkedIn, 92% of hiring managers said that soft skills are more important than hard skills, and 89% said that bad hires often lack soft skills. Moreover, soft skills can help you stand out from other candidates who have similar hard skills, and demonstrate your value and potential to grow in your role.

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  • Being a big fan of soft skills, I always emphasised adding these to the resume. Hard skills can be learnt in a short time but if you don’t know how to lead or collaborate your hard skills don’t matter. Moreover, hard skills don’t need a long time to acquire while soft skills need more time to develop and nurture.

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  • Your soft skills reflects your ways of working. Using the right power verb will convince employers that you have the right behavior to complete any given tasks at work. Avoid repetitive words such as managed, assisted, and responsibled. Choose impactful power verbs such as created, achieved, improved, resolved and trained.

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3 How to identify your soft skills?

One way to identify your soft skills is to reflect on your past experiences and achievements. Think about the projects, tasks, or situations where you used your soft skills to overcome obstacles, achieve goals, or help others. You can also ask for feedback from your colleagues, managers, mentors, or friends. They can provide you with insights on your strengths and areas for improvement. Another way to identify your soft skills is to use online tools or assessments, such as the 16Personalities test or the CliftonStrengths test.

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  • Keith Spencer Career Guidance | Training and Instruction | Empowering and Educating Professionals to Support Successful Career Advancement

    If you're struggling to come up with the specific soft skills you might possess, you can try brainstorming with ChatGPT or Google Bard. Just use this prompt (or something similar): "What soft skills would I have likely used in [specific task related to your current or former role]?"You'll then be presented with a pretty comprehensive list of skills, which can be a good starting point for your self-reflection. It's also worth considering if/how you have used some of the most in-demand soft skills, like communication, teamwork, problem-solving, adaptability, and emotional intelligence. These types of skills are often highly sought-after by employers.

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  • Sara El Haj, MHRM, SHRM-CP Humanitarian | Human Resources | Recruiter | Talent Acquisition | Performance Management | Leadership | MHPSS

    I think self reflection is quite essential while reviewing your experiences and achievements to identify soft skills. Also, external feedback is a great way to identify those skills by seeking input from colleagues, managers, friends on your strengths and areas for improvement. 💡Last but not least, seeking guidance from a professional coach/ mentor for supporting you in identifying and enhancing your soft skills is always a great idea!

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4 How to include soft skills in your resume?

When crafting your resume, you can incorporate soft skills to demonstrate your qualifications to potential employers. Begin by using keywords from the job description that reflect the soft skills desired. Then, add a summary or objective statement to highlight the most relevant skills and how they relate to the position and company. Additionally, showcase your soft skills in your work history by using bullet points to describe how you used them to accomplish certain goals. Lastly, include soft skills in your education and training section by mentioning any you learned or developed through courses or certificates. Doing so will help you stand out from other applicants and show employers that you have the necessary skills for the job.

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  • Marta McManus Senior Career Consultant @ ClearRock, Inc. | Career Transition Coaching

    In my experience, the most effective way to include soft skills in a resume is to focus on which soft skills are important to the role for which you are applying to (this can be found directly in the job description under required skills) and will resonate with the employer. Then give examples of how you've successfully demonstrated those skills in a past role. For example, if effective communication is a skill the employer is looking for in a position, say something like: Achieved on-time and on-budget project completion by bringing the team together through communicating goals and deadlines promptly.

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  • Vivek Anand 🚀 LinkedIn Top HR Voice | HR Advisor | Helping Small and Medium-sized Enterprises (SMEs) by Driving their Business Growth through Tailored People/HR Strategies

    Each job is different and so are it’s requirements if soft skills (let me call them behaviours/habits) for better understanding.Now identify which one would be more appropriate for the job but don’t just list them in your CV but highlight them in your past actions. Instead of writing that you have a good communication explain your past experience in a way that communication get highlighted.Reviewer must get a feel.

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5 How to balance hard skills and soft skills in your resume?

While soft skills are important, you should not neglect your hard skills. Your hard skills are the technical skills that are specific to your field or industry, such as programming, accounting, or design. Therefore, when crafting your resume, you should make sure to balance both your hard and soft skills, and tailor them to the job you are applying for. A combination of a chronological and functional format can be used to highlight both your hard skills and soft skills. You can also use numbers and metrics to demonstrate the impact and value of your skills, as well as action verbs and power words to showcase them in a dynamic way. Doing so will show your expertise and competence, and help you stand out from the competition.

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  • Yes, your resume must always have a summary of keywords for technical skills to make sure it is ATS friendly. However, your soft skills may not need a summary or keywords. Your soft skills must be reflected in your job accomplishments, projects experience, or educational achievements before it is being validated during the job interview.

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  • Solenne Le Goaziou-Bocquillon CEO SOFT KIDS 📲 40 Forbes Women 2022 🙋🏻♀️⎮I increase the success and well-being of kids by cultivating their soft skills⎮Business Angel 👼🏻 ⎮GS Digital Ladies and Allies👩🏻💻 Co-founder #WoGiTech👩🏻💻

    Employers look for a balance of hard (technical) and soft (interpersonal) skills. When listing your skills, include both types to present yourself as a well-rounded candidate. For example, alongside technical skills like "proficient in Java programming," you might add "effective team collaboration."

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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  • Mark Mohammadpour, APR, Fellow PRSA Culture of Well-being builder and Founder, Chasing the Sun. Leadership and employee well-being keynote speaker, workshop host, consultant. Award-winning communications strategist to Fortune 500 brands. Lost 150 pounds!

    There are no “soft” skills, only skills. Often, we think about skills like teamwork, communication, and time management as “soft skills.” This is an inaccurate phrase that de-emphasizes the importance of these skills to the well-being of the employee and business. The assumed “traditional” skills like writing, presenting, and creating spreadsheets don’t mean anything if you are unhealthy. We need to refer to all these activities as skills and weigh them as crucial as any other skill.

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  • Technically speaking soft skills are intangible. You can’t really claim anything on the resume without a proof. So instead of saying I have leadership abilities, highlight a position of responsibility.

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